This Blog is for everyone wanting to become more customer centric.

We cover both online and offline best practices from across the globe.

1 2 8

Topic Search

Fun Interactive Video for Business Owners, Brand Builders, Innovators & Market Researchers

Insight Development Masterclass for Marketers & Researchers

$49.99

Get Immediate Access

Our Latest Podcasts

Write For Us

See Denyse in Action:

No personal appearances planned due to covid

Denyse’s Guest Blogging

Featured Author on Business 2 Community

Most Popular Posts

  • Measure customer centricity How to Measure Customer Centricity... As a customer-first strategist (just like you I hope), I spend a lot of my time searching how to better measure customer centricity for my clients. I also... 112 views | posted on April 13, 2021
  • Customer co-creation How to Easily Use Customer Co-creat... One of my clients, who is following the 50 weekly actions for customer centric excellence as described in my book Winning Customer Centricity, recently ask... 25 views | posted on May 29, 2022
  • Think Customer First Why Your Company Needs to Adopt a C... Denyse Drummond-Dunn · What a customer first strategy means today “Never miss an episode. Subscribe on Apple Podcasts to get new episodes as they becom... 21 views | posted on June 12, 2022
  • respect your customers The 6 Best Ways to Show you Respect... I was recently asked to speak about how to build relationships with clients, in this case for a realtor association. In preparing for the interview, I got... 18 views | posted on May 15, 2022

I hope you enjoy reading this blog post.

If you want me to catalyse your growth and profitability, just book a call.