First Book In The Winning Book Series:

Winning Customer Centricity

Putting Customers At The Heart Of Your Business One Day At A Time

Denyse Drummond-Dunn

“A must-read for today’s and tomorrow’s marketeers.”
Paul Polman, CEO Unilever

Customer centricity isn’t just a goal or buzzword; it’s a make-or-break necessity for succeeding in business today. In fifty short chapters (one for each week of the year), this book accompanies you on your journey to increased customer centricity. Its unique approach enables you to strategically turn your organization into a customer-focused powerhouse, from the inside out.

Winning Customer Centricity will show you how to:

Who Winning Customer Centricity Is For:

Whether you’re starting a new company, seeking to turn around one that’s underperforming, or working to build upon a solid foundation, Winning Customer Centricity will help you to put your customers where they belong—at the very heart of your business!

These books are designed for today’s business’s everywhere. If you have too much to read and too little time to find solutions, then these are the books you’ve been waiting for. They are quick and fun to read, inspirational in content, with useful examples and ideas of actions to take.

Get this book, read just one, short, actionable chapter a week and see how your organization  becomes more and more customer-centric, day after day.

PRAISE FOR WINNING CUSTOMER CENTRICITY: