Here you can find numerous resources that you can download, many of them for free. These include templates, eBooks and other valuable content you can use to support your move to a customer-first strategy.

Relevant videos on customer, consumer and client centricity. Funny or inspirational, they make useful insertions as breaks in your own presentations, meetings or conferences.

A selection of interesting papers & articles found online. For a wider selection of up-to-date news about the world of customer, consumer & client centricity, follow C3Centricity on Twitter, Facebook, ScoopIt & SlideShare.


A selection of the most inspiring quotes we have collected over the years. Find by topic to add interest and inspiration to your next report, presentation or web page.



The Possible Dream Slide presentation of SciFutures on key themes & ideas generated at FT2013 (FT13_The Possible Dream_Final)

Nike Presents: Just Do It — Possibilities

Red Bull and Danny MacAskill’s “Imaginate” Even non-bikers love to watch this story unfold

Gangnam Style marketing via marketing week

Carlsberg’s Apple Spoof Gains Rave Reviews Online via @WSJ

Ever wondered how the Internet actually works?

Delite-O-Matic: The Ultimate Sampling Machine via @sociablesite

How to Look Your Best the Morning After Don’t cover up, speak up!

Juiced up Volkswagen Beetle Augmented Reality #Video

Metamorphosis: via @youtube

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